Catherine K. Lam
- Contextualizing emotional exhaustion and positive emotional display: The signaling effects of supervisors’ emotional exhaustion and service climate.
2010/03/01 by Catherine K. Lam, Xu Huang, Onne Janssen · 10 citations
Social Sciences · Business, Management and Accounting · Psychology · #Emotional Labor in Professions #Job Satisfaction and Organizational Behavior #Emotions and Moral Behavior