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Potential Job Facilitation Benefits of “Water Cooler” Conversations: The Importance of Social Interactions in the Workplace

2014/03/21 by Iris Y. Lin, Catherine T. Kwantes
Business, Management and Accounting · Psychology · Social Sciences · #Job Satisfaction and Organizational Behavior #Cultural Differences and Values #Social and Intergroup Psychology

paper · doi:10.1080/00223980.2013.874322

Abstract

This study looked at the extent to which personality and cultural factors predicted participants' perceptions of the importance private interactions played in the workplace. The 134 participants read a vignette (where a new employee socially interacted at low or high levels with co-workers) and completed the Big Five Inventory, Social Axioms Survey, and questions concerning expected workplace experiences. Results indicated employees who engaged in high levels of private interaction with co-workers were expected to be better liked, to receive better performance evaluations, were more likely to receive co-worker assistance, and were thought to be more likely chosen for future projects. However, the personality and social axiom variables studied did not significantly interact with social interaction to influence expectations of workplace outcomes.

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