Politics of E‐Government: E‐Government and the Political Control of Bureaucracy

2011/05/01 by Michael J. Ahn, Stuart Bretschneider · 204 citations
Computer Science · Social Sciences · #Accountability #Bureaucracy #Control (management) #E-Government and Public Services #Economics #Government (linguistics) #Internet Traffic Analysis and Secure E-voting #Law #Local government #Management #Political science #Politics #Public administration #Social Media and Politics #Transparency (behavior)

paper · pdf · doi:10.1111/j.1540-6210.2011.02225.x

published in Public Administration Review 71(3), 414-424 (Wiley)

openalex publication_date 2011/05/01 · openalex created_date 2025/10/10 · openalex updated_date 2026/08/01

Abstract

This case study reports an innovative e‐government experiment by a local government in Seoul, South Korea—Gangnam‐gu. A new local political leadership in Gangnam made strategic use of e‐government applications to exert greater political control over the local civil service bureaucracy. The authors find that e‐government applications possess political properties that can be applied effectively by the political leadership as instruments to improve control over the government bureaucracy as well as to enhance essential government accountability and transparency. The political circumstances underlying e‐government development as well as its impact on local government are reported, along with key variables associated with this innovation and directions for future research.

Citations

• Advancing E-Government at the Grassroots: Tortoise or Hare?
• The Evolution of E‐Government among Municipalities: Rhetoric or Reality?

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• Electronic government and public administration
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• E-Government Innovation Initiatives in Public Administration: A Systematic Literature Review and a Research Agenda
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