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Users' Perception on Appropriateness of Robotic Coaching Assistant's Disclosure Behaviors

2024/10/14 by Atikkhan Faridkhan Nilgar, Nilgar, Atikkhan Faridkhan, Manuel Dietrich +3
Computer Science · Psychology · Social Sciences · #AI in Service Interactions #Ethics and Social Impacts of AI #FOS: Computer and information sciences #Human-Computer Interaction (cs.HC) #Social Robot Interaction and HRI

paper · pdf · doi:10.48550/arxiv.2410.10550

openalex publication_date 2024/10/14 · openalex created_date 2025/10/10 · openalex updated_date 2026/07/28

Abstract

Social robots have emerged as valuable contributors to individuals' well-being coaching. Notably, their integration into long-term human coaching trials shows particular promise, emphasizing a complementary role alongside human coaches rather than outright replacement. In this context, robots serve as supportive entities during coaching sessions, offering insights based on their knowledge about users' well-being and activity. Traditionally, such insights have been gathered through methods like written self-reports or wearable data visualizations. However, the disclosure of people's information by a robot raises concerns regarding privacy, appropriateness, and trust. To address this, we conducted an initial study with [n = 22] participants to quantify their perceptions of privacy regarding disclosures made by a robot coaching assistant. The study was conducted online, presenting participants with six prerecorded scenarios illustrating various types of information disclosure and the robot's role, ranging from active on-demand to proactive communication conditions.

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