2025/06/25 by Devènes, Steve, Capallera, Marine, Cherix, Robin +3
#Artificial Intelligence (cs.AI) #FOS: Computer and information sciences #Human-Computer Interaction (cs.HC) #Machine Learning (cs.LG)
paper · doi:10.48550/arxiv.2507.02914
The loss of knowledge when skilled operators leave poses a critical issue for companies. This know-how is diverse and unstructured. We propose a novel method that combines knowledge graph embeddings and multi-modal interfaces to collect and retrieve expertise, making it actionable. Our approach supports decision-making on the shop floor. Additionally, we leverage LLMs to improve query understanding and provide adapted answers. As application case studies, we developed a proof-of-concept for quality control in high precision manufacturing.