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Towards Fair Conversational Recommender Systems

2022/08/08 by Allen Lin, Lin, Allen, Ziwei Zhu +5
Computer Science · Decision Sciences · #Advanced Bandit Algorithms Research #FOS: Computer and information sciences #Information Retrieval (cs.IR) #Multimodal Machine Learning Applications #Recommender Systems and Techniques

paper · pdf · doi:10.48550/arxiv.2208.03854

openalex publication_date 2022/08/08 · openalex created_date 2025/10/10 · openalex updated_date 2026/07/28

Abstract

Conversational recommender systems have demonstrated great success. They can accurately capture a user's current detailed preference -- through a multi-round interaction cycle -- to effectively guide users to a more personalized recommendation. Alas, conversational recommender systems can be plagued by the adverse effects of bias, much like traditional recommenders. In this work, we argue for increased attention on the presence of and methods for counteracting bias in these emerging systems. As a starting point, we propose three fundamental questions that should be deeply examined to enable fairness in conversational recommender systems.

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