Building Agility in COVID-19 Information Systems Response in Sri Lanka: Recommendations for Practice

2021/08/22 by Pamod Amarakoon, Amarakoon, Pamod, Jørn Βraa +3
Computer Science · Health Professions · #Artificial Intelligence in Healthcare #Computers and Society (cs.CY) #FOS: Computer and information sciences #Software System Performance and Reliability

paper · pdf · doi:10.48550/arxiv.2108.09727

openalex publication_date 2021/08/22 · openalex created_date 2021/08/30 · openalex updated_date 2026/07/28

Abstract

COVID-19 pandemic tested the capacity of information systems in countries on the ability to rapidly respond to requirements which were not anticipated. This article analyzes the socio-technical determinants of agility in building the IS response to the COVID-19 pandemic in Sri Lanka. We deploy qualitative research methods to explore the case study of implementation of COVID-19 surveillance system in Sri Lanka. Three key recommendations are developed for practice relating to high-level multisectoral governance, use of lightweight digital platforms and leveraging on existing capacities and infrastructure.

Citations

• Toward Agile: An Integrated Analysis of Quantitative and Qualitative Field Data on Software Development Agility1

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