Facial Features Integration in Last Mile Delivery Robots

2024/04/15 by Delgermaa Gankhuyag, Stephanie Groiß, Gankhuyag, Delgermaa +7
Engineering · #Advanced Manufacturing and Logistics Optimization #FOS: Computer and information sciences #Robotics (cs.RO)

paper · pdf · doi:10.48550/arxiv.2404.09844

openalex publication_date 2024/04/15 · openalex created_date 2025/10/10 · openalex updated_date 2026/07/28

Abstract

Delivery services have undergone technological advancements, with robots now directly delivering packages to recipients. While these robots are designed for efficient functionality, they have not been specifically designed for interactions with humans. Building on the premise that incorporating human-like characteristics into a robot has the potential to positively impact technology acceptance, this study explores human reactions to a robot characterized with facial expressions. The findings indicate a correlation between anthropomorphic features and the observed responses.

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