What do we know about social media in tourism? A review

2014/01/31 by Benxiang Zeng, Rolf Gerritsen · 727 citations
Business, Management and Accounting · Social Sciences · #Business #Consumer Behavior in Brand Consumption and Identification #Digital Marketing and Social Media #Diverse Aspects of Tourism Research #Marketing #Phenomenon #Political science #Promotion (chess) #Public relations #Social media #Tourism #Tourism geography

paper · doi:10.1016/j.tmp.2014.01.001

published in Tourism Management Perspectives 10, 27-36 (Elsevier BV)

openalex publication_date 2014/01/31 · crossref created 2014/01/31 · crossref issued 2014/04/01 · crossref published 2014/04/01 · crossref published-print 2014/04/01 · crossref deposited 2022/03/24 · openalex created_date 2025/10/10 · openalex updated_date 2026/07/29 · crossref indexed 2026/08/05

Citations

• Users of the world, unite! The challenges and opportunities of Social Media
• The Impact of Social Media on the Consumer Decision Process: Implications for Tourism Marketing
• The effects of online social media on tourism websites
• Wikipedia: The Free Encyclopedia

Cited by

• Web 2.0 [wikipedia]