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Human-Machine Collaboration Approaches to Build a Dialogue Dataset for Hate Speech Countering

2022/11/07 by Helena Bonaldi, Bonaldi, Helena, Sara Dellantonio +5 · 4 citations
Computer Science · #Computation and Language (cs.CL) #Computers and Society (cs.CY) #FOS: Computer and information sciences #Hate Speech and Cyberbullying Detection

paper · pdf · doi:10.48550/arxiv.2211.03433

openalex publication_date 2022/11/07 · openalex created_date 2025/10/10 · openalex updated_date 2026/08/01

Abstract

Fighting online hate speech is a challenge that is usually addressed using Natural Language Processing via automatic detection and removal of hate content. Besides this approach, counter narratives have emerged as an effective tool employed by NGOs to respond to online hate on social media platforms. For this reason, Natural Language Generation is currently being studied as a way to automatize counter narrative writing. However, the existing resources necessary to train NLG models are limited to 2-turn interactions (a hate speech and a counter narrative as response), while in real life, interactions can consist of multiple turns. In this paper, we present a hybrid approach for dialogical data collection, which combines the intervention of human expert annotators over machine generated dialogues obtained using 19 different configurations. The result of this work is DIALOCONAN, the first dataset comprising over 3000 fictitious multi-turn dialogues between a hater and an NGO operator, covering 6 targets of hate.

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