On the Test-Retest Reliability of Perceived Usefulness and Perceived Ease of Use Scales

1993/06/01 by Anthony R. Hendrickson, Patti D. Massey, Timothy Paul Cronan · 481 citations
Business, Management and Accounting · Decision Sciences · Engineering · Psychology · Social Sciences · #Applied psychology #Computer science #Customer Service Quality and Loyalty #Engineering #Knowledge Management and Sharing #Psychology #Reliability (semiconductor) #Reliability engineering #Social psychology #Technology Adoption and User Behaviour #Test (biology)

paper · doi:10.2307/249803

published in MIS Quarterly 17(2), 227-230 (MIS Quarterly)

openalex publication_date 1993/06/01 · openalex created_date 2025/10/10 · openalex updated_date 2026/08/04

Abstract

Anthony R. Hendrickson, Patti D. Massey, Timothy Paul Cronan, On the Test-Retest Reliability of Perceived Usefulness and Perceived Ease of Use Scales, MIS Quarterly, Vol. 17, No. 2 (Jun., 1993), pp. 227-230

Citations

• Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology
• Perceived Usefulness, Ease of Use, and Usage of Information Technology: A Replication

Cited by

• Software Evaluation and Choice: Predictive Validation of the Technology Acceptance Instrument
• A Replication of Perceived Usefulness and Perceived Ease of Use Measurement*
• Technology acceptance model [wikipedia]