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Is Empathic Accuracy Enough to Facilitate Responsive Behavior in Dyadic Interaction? Distinguishing Ability From Motivation

2016/02/04 by Lauren Winczewski, Jeffrey D. Bowen, Nancy L. Collins · 1 citation
Psychology · Neuroscience · #Attachment and Relationship Dynamics #Child and Adolescent Psychosocial and Emotional Development #Emotions and Moral Behavior #Empathic concern #Psychology #Empathy #Feeling #Interpersonal communication #Social psychology #Interpersonal interaction #Interpersonal relationship #Cognition #Stressor #Social cognition #Cognitive psychology #Perspective-taking #Developmental psychology #Clinical psychology #Neuroscience

paper · doi:10.1177/0956797615624491

openalex publication_date 2016/02/04 · openalex created_date 2025/10/10 · openalex updated_date 2026/07/30

Abstract

Growing evidence suggests that interpersonal responsiveness-feeling understood, validated, and cared for by other people-plays a key role in shaping the quality of one's social interactions and relationships. But what enables people to be interpersonally responsive to others? In the current study, we argued that responsiveness requires not only accurate understanding but also compassionate motivation. Specifically, we hypothesized that understanding another person's thoughts and feelings (empathic accuracy) would foster responsive behavior only when paired with benevolent motivation (empathic concern). To test this idea, we asked couples (N = 91) to discuss a personal or relationship stressor; we then assessed empathic accuracy, empathic concern, and responsive behavior. As predicted, when listeners' empathic concern was high, empathic accuracy facilitated responsiveness; but when empathic concern was low, empathic accuracy was unhelpful (and possibly harmful) for responsiveness. These findings provide the first evidence that cognitive and affective forms of empathy work together to facilitate responsive behavior.

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