1992/05/01 by Marilyn M. Helms, Betty A. Hutchins · 1 citation
Business, Management and Accounting · #Quality and Management Systems #Universalism #Utilitarianism #Quality (philosophy) #Business #Production (economics) #Product (mathematics) #Economic Justice #Social responsibility #Marketing #Law and economics #Economics #Law #Political science #Microeconomics
paper · doi:10.1108/00251749210015661
openalex publication_date 1992/05/01 · openalex created_date 2025/10/10 · openalex updated_date 2026/06/11
Suggests that declining product quality and manufacturers′ social responsibility is of increasing concern to consumers and to manufacturers, who must bear the cost of such faulty practice. Reviews documented cases of poor quality products and matches them with the ethical theories of utilitarianism, universalism, rights, justice and Natural Law. Obligations to stakeholders are examined, and future research suggested.