2020/06/18 by Sachithra Lokuge, Lokuge, Sachithra, Darshana Sedera +1
Business, Management and Accounting · Computer Science · Mathematics · #Computers and Society (cs.CY) #ERP Systems Implementation and Impact #FOS: Computer and information sciences #Information Technology Governance and Strategy #Information Theory (cs.IT) #Innovation and Knowledge Management #cs.CY #cs.IT #math.IT
paper · pdf · doi:10.48550/arxiv.2006.10237
arxiv created 2020/06/18 · openalex publication_date 2020/06/18 · arxiv updated 2020/06/19 · openalex created_date 2025/10/10 · openalex updated_date 2026/07/28
Enterprise Systems purport to bring innovation to organizations. Yet, no past studies, neither from innovation nor from ES disciplines have merged their knowledge to understand how ES could facilitate lifecycle-wide innovation. Therefore, this study forms conceptual bridge between the two disciplines. In this research, we seek to understand how ES could facilitate innovation across its lifecycle phases. We associate classifications of innovation such as radical vs. incremental, administrative vs. technical innovation with the three phases of ES lifecycle. We introduce Continuous Restrained Innovation (CRI) as a new type of innovation specific to ES, considering restraints of technology, business processes and organization. Our empirical data collection at the implementation phase, using data from both the client and implementation partner, shows preliminary evidence of CRI. In addition, we state that both parties consider the implementation of ES as a radical innovation yet, are less interest in seeking further innovations through the system.