2001/06/01 by ANTHONY D. MIYAZAKI, Anthony D. Miyazaki, Ana María Fernández +1 · 2 citations
Decision Sciences · Psychology · Social Sciences · #Advertising #Business #Computer science #Consumer privacy #Digital Marketing and Social Media #Government (linguistics) #Information privacy #Internet privacy #Marketing #Order (exchange) #Perception #Privacy, Security, and Data Protection #Psychology #Purchasing #Risk perception #Technology Adoption and User Behaviour #The Internet
paper · doi:10.1111/j.1745-6606.2001.tb00101.x
crossref issued 2001/06/01 · crossref published 2001/06/01 · crossref published-print 2001/06/01 · openalex publication_date 2001/06/01 · crossref published-online 2005/03/03 · crossref created 2010/07/22 · crossref deposited 2023/11/18 · openalex created_date 2025/10/10 · crossref indexed 2026/08/05 · openalex updated_date 2026/08/05
Government and industry organizations have declared information privacy and security to be major obstacles in the development of consumer‐related e‐commerce. Risk perceptions regarding Internet privacy and security have been identified as issues for both new and experienced users of Internet technology. This paper explores risk perceptions among consumers of varying levels of Internet experience and how these perceptions relate to online shopping activity. Findings provide evidence of hypothesized relationships among consumers’ levels of Internet experience, the use of alternate remote purchasing methods (such as telephone and mail‐order shopping), the perceived risks of online shopping, and online purchasing activity. Implications for online commerce and consumer welfare are discussed.