The false promise of technological determinism: the case of enterprise resource planning systems

2006/02/23 by David Grant, Richard Hall, Nick Wailes +1 · 1 citation
Business, Management and Accounting · Social Sciences · #ERP Systems Implementation and Impact #Information Systems Theories and Implementation #Information Technology Governance and Strategy

paper · doi:10.1111/j.1468-005x.2006.00159.x

openalex publication_date 2006/02/23 · openalex created_date 2025/10/10 · openalex updated_date 2026/07/22

Abstract

According to software vendors and consultants, Enterprise Resource Planning systems (ERPs) transform the nature, structure and management of work regardless of organisational context. This paper contests this technologically deterministic view of organisational change by demonstrating the role that discourse plays in the social construction of ERPs.

Citations

• Genre Repertoire: The Structuring of Communicative Practices in Organizations
• The Social Construction of Technology: Structural Considerations
• The Social Construction of Facts and Artefacts: or How the Sociology of Science and the Sociology of Technology might Benefit Each Other

Cited by

• Enterprise resource planning [wikipedia]