2021/12/29 by Jia Hao Tan, Tan, Jia Hao, Tariq Masood +1
Decision Sciences · Economics, Econometrics and Finance · Engineering · #Air Traffic Management and Optimization #Aviation Industry Analysis and Trends #Computers and Society (cs.CY) #FOS: Computer and information sciences #FOS: Electrical engineering #Human-Computer Interaction (cs.HC) #Impact of AI and Big Data on Business and Society #Robotics (cs.RO) #Systems and Control (eess.SY) #electronic engineering #information engineering
paper · pdf · doi:10.48550/arxiv.2112.14574
openalex publication_date 2021/12/29 · openalex created_date 2025/10/10 · openalex updated_date 2026/07/28
With the advent of Industry 4.0 technologies in the last decade, airports have undergone digitalisation to capitalise on the purported benefits of these technologies such as improved operational efficiency and passenger experience. The ongoing COVID-19 pandemic with emergence of its variants (e.g. Delta, Omicron) has exacerbated the need for airports to adopt new technologies such as contactless and robotic technologies to facilitate travel during this pandemic. However, there is limited knowledge of recent challenges and success factors for adoption of digital technologies in airports. Therefore, through an industry survey of airport operators and managers around the world (n=102, 0.754