2009/06/08 by Keri K. Stephens, Jennifer Davis · 4 citations
Psychology · Social Sciences · #Team Dynamics and Performance #Knowledge Management and Sharing #Digital Marketing and Social Media
paper · doi:10.1177/0893318909335417
openalex publication_date 2009/06/08 · openalex created_date 2025/10/10 · openalex updated_date 2026/06/26
Meetings serve an important function in organizational communication. Information and communication technologies (ICTs) have infiltrated meetings and allowed a new range of communicative behaviors to emerge. This cross-organizational study relies on key elements in the social influence model to predict variables that influence engagement in electronic meeting multitasking behaviors. The observation of organizational norms and the perceptions of others' thoughts concerning the use of ICTs for multitasking during a meeting explain a considerable amount of variance in how individuals use ICTs to multitask electronically in meetings. Implications for workplace ICT use in meetings and contributions to the social influence model are also discussed.