2018/06/20 by Hamdan Mohammed Al-Sabri, Majed Al‐Mashari, Azeddine Chikh · 11 citations
Business, Management and Accounting · #Business Process Modeling and Analysis #Computer science #Context (archaeology) #ERP Systems Implementation and Impact #Enterprise resource planning #Implementation #Information Technology Governance and Strategy #Information retrieval #Knowledge management #Matching (statistics) #Process (computing) #Process management #Ranking (information retrieval) #Reference model #Scope (computer science) #Software engineering
paper · doi:10.1108/bpmj-07-2016-0139
published in Business Process Management Journal 24(4), 943-964 (Emerald Publishing Limited)
openalex publication_date 2018/06/20 · openalex created_date 2025/10/10 · openalex updated_date 2026/06/26
Purpose The purpose of this paper is to consider the question of what is an appropriate enterprise resource planning (ERP) reference model for specifying areas of change in the context of IT-driven ERP implementation and through the model matching. There are other implicit goals to increasing the awareness of the reference models, as this highlights the principles embedded in ERP systems and explains the classification of reference models, which is useful in terms of the reuse of knowledge. Design/methodology/approach In this paper, a comparison between ERP reference models is conducted using a suitable decision-making technique and the final results are discussed. The comparison depends on nine criteria related to conceptual ERP reference models: scope, abstraction, granularity, views, purpose, simplicity, availability, ease of use for model matching, and target audience. Findings This study concludes that the business process reference model is best for specifying areas of change in the context of IT-driven ERP implementations. The final ranking of the alternatives based on all criteria places the system organizational model second, followed by the function and data/object reference models, in that order. Originality/value This paper is one of very few studies on the selection of appropriate ERP reference models according to the ERP implementation approach and model matching factors. This research also provides an in-depth analysis of various ERP reference model types.