Theory of Mind and Self-Disclosure to CUIs

2025/07/14 by Sam Cox, Cox, Samuel Rhys
Computer Science · Social Sciences · #Computation and Language (cs.CL) #Digital Marketing and Social Media #FOS: Computer and information sciences #Human-Computer Interaction (cs.HC) #Virtual Reality Applications and Impacts

paper · pdf · doi:10.48550/arxiv.2507.10773

openalex publication_date 2025/07/14 · openalex created_date 2025/10/10 · openalex updated_date 2026/07/28

Abstract

Self-disclosure is important to help us feel better, yet is often difficult. This difficulty can arise from how we think people are going to react to our self-disclosure. In this workshop paper, we briefly discuss self-disclosure to conversational user interfaces (CUIs) in relation to various social cues. We then, discuss how expressions of uncertainty or representation of a CUI's reasoning could help encourage self-disclosure, by making a CUI's intended "theory of mind" more transparent to users.

Citations

• The Impact of a Chatbot's Ephemerality-Framing on Self-Disclosure Perceptions
• Comparing How a Chatbot References User Utterances from Previous Chatting Sessions: An Investigation of Users' Privacy Concerns and Perceptions
• Computers as Bad Social Actors: Dark Patterns and Anti-Patterns in Interfaces that Act Socially
• SOME EXPLORATIONS IN INITIAL INTERACTION AND BEYOND: TOWARD A DEVELOPMENTAL THEORY OF INTERPERSONAL COMMUNICATION

Related

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