2007/01/01 by Jessica K. Miller, Batya Friedman, Gavin Jancke · 6 citations
Computer Science · Social Sciences · Business, Management and Accounting · #Open Source Software Innovations #Information Systems Theories and Implementation #Service and Product Innovation
paper · doi:10.1145/1316624.1316668
openalex publication_date 2007/01/01 · openalex created_date 2025/10/10 · openalex updated_date 2026/07/19
We report on the value sensitive design, development, and appropriation of a groupware system to support software engineering knowledge sharing. Usage data (5,965 visitors) and semi-structured interviews (18 individuals) suggest the methods employed were successful in addressing value tensions, particularly with respect to privacy, awareness, and reputation. Key contributions include: (1) "proof-of-concept" that established Value Sensitive Design principles and methods can be used to good effect for the design of groupware in an industry setting, (2) a new design method for addressing value tensions, Value Dams and Flows, and (3) demonstration of the co-evolution of technology and organizational policy.