A Survey of Workplace Violence in a New Zealand Emergency Department—Is the Current Reporting System Working? A Short Report

2026/02/01 by Katherine Corney, Zoë Neilson, Nikita Brazil +2 · 1 voice
Social Sciences · Health Professions · #Workplace Violence and Bullying #Healthcare professionals’ stress and burnout #Patient Safety and Medication Errors

paper · pdf · doi:10.1111/1742-6723.70223

openalex publication_date 2026/02/01 · openalex created_date 2026/02/07 · openalex updated_date 2026/07/28

Abstract

OBJECTIVE: The ED workforce experiences high levels of workplace violence (WPV), but data is often poorly captured. This study aimed to review WPV incidents and rates of formal reporting. METHODS: Prospective electronic QR survey of WPV incidents in ED. RESULTS: Ninety respondents reported WPV incidents in ED, compared to 45 formal reports. Most WPV cases reported by nurses were from patients and were verbal in nature. Concerningly, almost 1/5 were considering leaving the ED after the WPV incident. CONCLUSION: WPV is a significant, ongoing, underreported issue in ED that harms staff well-being and threatens the retention of the future workforce.

Discussions

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