2025/07/17 by Lingyi Zhou · 1 voice
Social Sciences · #E-Government and Public Services #Local Government Finance and Decentralization #Public Policy and Administration Research
paper · doi:10.1080/13876988.2025.2521537
openalex publication_date 2025/07/17 · openalex created_date 2025/10/10 · openalex updated_date 2026/07/16
While existing collaborative e-government studies rarely compare integrated service collaboration modes or their developmental pathways, this study constructs a two-dimensional typology through technological–institutional analysis. Based on the practices in the Yangtze River Delta region, it identifies three evolving modes: traditional manual, technology-driven, and synergistic governance – the latter demonstrating superior efficiency and effectiveness through deep technological–institutional integration. Moreover, local governments tend to first promote the mode through technological applications, then focus on coordinating policy standards and service delivery procedures to upgrade to the next stage.