2025/12/24 by Olha Boiko, Gevorkian Norik, Galyna Bohdanivna Vyshnevska +2 · 1 voice
Computer Science · Medicine · #AI in Service Interactions #Artificial Intelligence in Healthcare and Education #Innovative Educational Technologies
paper · pdf · doi:10.70389/pjs.100201
openalex publication_date 2025/12/24 · openalex created_date 2026/01/08 · openalex updated_date 2026/06/11
The relevance of this study is driven by the need to integrate innovative technologies, particularly chatbots, into the educational process to enhance the effectiveness of language learning. The study aims to evaluate the efficiency of integrating AI-based chatbots into the process of learning the Ukrainian language and improving motivation. The research employs testing methods (The Attitude/Motivation Test Battery), natural language processing (NLP) metrics, and chatbot log file analysis. Statistical data processing methods such as mean, standard deviation, range, and Student’s t-test were applied. The obtained data indicate a statistically significant advantage of using an AI chatbot in learning the Ukrainian language. The experimental group demonstrated higher response relevance (4.2 vs. 3.5 in the control group), confirming the effectiveness of the AI chatbot. The motivation test also showed significant differences: the average score of language interest in the experimental group was 4.5, compared to 3.8 in the control group, while the anxiety level was lower (2.0 vs. 2.7). Statistical analysis using independent samples t-tests confirmed these differences, with specific results for key variables: Interest in language learning (t(94) = 2.85, p = 0.006), Motivation for language learning (t(94) = 3.12, p = 0.002), and Anxiety in language learning (t(94) = -2.45, p = 0.016). The results demonstrate the positive impact of the AI chatbot on motivation, academic achievement, and anxiety reduction among users. Further research could focus on analyzing the long-term impact of chatbots on students’ academic performance. Special attention should be given to adapting chatbots to other academic disciplines and various cultural contexts.