Managing Mental Health Crisis Calls Received by a US Poison Center: A Statewide Collaboration Between the Georgia Poison Center, 911, and 988

2025/08/28 by Matthew Robert Dernbach, Stephanie Hon, Gaylord Lopez +16 · 1 voice
Health Professions · Medicine · #Disaster Response and Management #Poisoning and overdose treatments

paper · doi:10.2105/ajph.2025.308229

openalex publication_date 2025/08/28 · openalex created_date 2025/10/10 · openalex updated_date 2026/07/07

Abstract

The Georgia Poison Center developed a protocol for managing mental health crisis cases via iterative feedback with Georgia 911–related emergency medical services and Georgia 988–related mental health services. The Georgia Poison Center managed 533 such cases in 2024 (the year of protocol implementation), of which 45 (8.4%) were transferred to 911. Our study demonstrates that emergency services can effectively develop statewide collaborations to improve mental health outcomes and that poison centers have a vital role in national suicide prevention efforts. ( Am J Public Health. Published online ahead of print August 28, 2025:e1–e4. https://doi.org/10.2105/AJPH.2025.308229 )

Discussions

• Congratulations to Class of 2025 Tox Fellow Dr. Matthew Dernbach on the @amjpublichealth.bsky.social publication for Managing Mental Health Crisis Calls Received by a US Poison Center: A Statewide Col [bsky, 1 points, 0 comments]

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