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Determinants of The Willingness to Adopt Telehealth Technology Among Health Professionals in a Tertiary Hospital

2026/01/24 by MSc Michael Mensah, Sampson Opoku, Annabel Anum, MA +5 · 1 voice
Health Professions · Medicine · Social Sciences · #E-Learning and COVID-19 #Mobile Health and mHealth Applications #Telemedicine and Telehealth Implementation

paper · pdf · doi:10.30953/thmt.v10.621

openalex publication_date 2026/01/24 · openalex created_date 2026/01/26 · openalex updated_date 2026/07/31

Abstract

Background: Digitalization in healthcare, particularly through electronic health records and telehealth, is transforming healthcare delivery globally. However, challenges in adoption persist, particularly in resource-limited settings. Aim: This study aimed to determine the factors influencing the willingness to adopt telehealth technology among health professionals in a tertiary hospital in Ghana. Methods: A cross-sectional study was conducted from September 2021 to May 2022 at Korle Bu Teaching Hospital, targeting departments that had transitioned to the use of electronic health records. Stratified random sampling was used to recruit 223 doctors and nurses. Data were collected electronically and analyzed using SPSS version 26. Chisquare tests and multivariate logistic regression were applied to determine the relationship between variables. Results: Of the 223 participants, 217 were included in the analysis. Among the 217 participants, 48% were willing to adopt telehealth technology. Factors associated with willingness to adopt telehealth included sex, qualification, profession, department, years in healthcare, work experience, knowledge and training in information technologies (IT), high IT proficiency, familiarity with telemedicine apps, and familiarity with telemedicine tools. These factors were significantly associated with willingness to adopt telehealth technology. From the logistic regression analysis, age group, familiarity with telehealth, and working years were significant predictors. Conclusion: Demography and organizational factors impacted telehealth adoption at Korle-bu Teaching Hospital. To ensure successful integration into routine clinical practice, it is essential to implement hands-on training, tailor departmental strategies, and institute supportive policies, including digital infrastructure and literacy initiatives in the health facilities

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