Understanding consumer adoption of mobile payment in India: Extending Meta-UTAUT model with personal innovativeness, anxiety, trust, and grievance redressal

2020/05/14 by Pushp Patil, Pushp P. Patil, Kuttimani Tamilmani +2 · 4 citations
Business, Management and Accounting · Decision Sciences · Social Sciences · #Consumer Retail Behavior Studies #Digital Marketing and Social Media #Technology Adoption and User Behaviour

paper · doi:10.1016/j.ijinfomgt.2020.102144

openalex publication_date 2020/05/14 · crossref created 2020/05/14 · crossref issued 2020/10/01 · crossref published 2020/10/01 · crossref published-print 2020/10/01 · crossref deposited 2023/10/01 · openalex created_date 2025/10/10 · crossref indexed 2026/07/30 · openalex updated_date 2026/07/30

Citations

• Learned helplessness in humans: Critique and reformulation.
• User Acceptance of Computer Technology: A Comparison of Two Theoretical Models
• User Acceptance of Information Technology: Toward A Unified View1
• Common method biases in behavioral research: A critical review of the literature and recommended remedies.
• Structural equation modeling in practice: A review and recommended two-step approach.
• A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies
• Evaluating Structural Equation Models with Unobservable Variables and Measurement Error

Cited by

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• Who Trusts AI for Health Information? A Cross-National Survey on Trust Determinants in Four European Countries
• A Study on Factors Influencing Designers’ Behavioral Intention in Using AI-Generated Content for Assisted Design: Perceived Anxiety, Perceived Risk, and UTAUT
• Uncovering post-adoption usage of AI-based voice assistants: a technology affordance lens using a mixed-methods approach