2014/12/01 by Frank L. K. Ohemeng, John K. Grant · 1 citation
Business, Management and Accounting · Social Sciences · #Local Government Finance and Decentralization #Public Policy and Administration Research #Public-Private Partnership Projects
paper · doi:10.1111/capa.12090
openalex publication_date 2014/12/01 · openalex created_date 2016/06/24 · openalex updated_date 2026/07/25
Abstract The New Public Management emerged in the 1980s, and with it, alternative service delivery ( ASD ) mechanisms, which removed service delivery from the public bureaucracy and separated policy making from policy implementation. Most western governments implemented measures including privatization or contracting out of service delivery to the private sector. By the mid‐1990s, many governments started reversing ASD policies and sought new ways to deliver services, leading to a mixed model approach to service delivery, which combines the benefits of the public and private sectors. We examine the adoption of the model in the C anadian municipalities of Hamilton and Ottawa to determine if and how it enhances competition, cost‐savings, efficiency, effectiveness, and good governance in the delivery of public services, during an era of fiscal constraint. Our findings indicate the model is better in enhancing the five variables when compared to solely public or private services delivery.