2016/08/22 by Brett Stoll, Chad Edwards, Autumn Edwards · 1 citation
Neuroscience · Psychology · #Death Anxiety and Social Exclusion #Emotions and Moral Behavior #Psychology of Moral and Emotional Judgment
paper · doi:10.1080/10510974.2016.1215339
openalex publication_date 2016/08/22 · openalex created_date 2025/10/10 · openalex updated_date 2026/07/28
Robots are becoming increasingly popular in social applications and have demonstrated effectiveness in a variety of contexts such as education, health, task management, and other complex cooperative roles. The purpose of this study was to examine human–robot interaction in a nonassistive environment: a negotiation scenario. Specifically, the authors examined what effect message appeals (guilt trip, no guilt trip) and robot agency (principal, agent) had on the negotiation outcomes and perceptions of credibility. Results indicated a significant main effect of agency and an interaction effect between agency and guilt messaging on perceptions of robot credibility such that participants rated a robot agent employing no guilt trips as more credible than one negotiating as principal or one utilizing guilt trips. Neither guilt nor agency had a significant effect on the overall concession of the negotiation task.