2014/01/16 by Michael J Tews, Michael J. Tews, John W Michel +3 · 173 citations
Business, Management and Accounting · Psychology · Social Sciences · #Context (archaeology) #Emotional Labor in Professions #Hospitality #Hospitality industry #Humor Studies and Applications #Job Satisfaction and Organizational Behavior #Job satisfaction #Management #Political science #Psychology #Quality (philosophy) #Sample (material) #Social psychology #Tourism #Turnover #Turnover intention
paper · doi:10.1177/0018726713508143
published in Human Relations 67(8), 923-946 (SAGE Publishing)
openalex publication_date 2014/01/16 · openalex created_date 2025/10/10 · openalex updated_date 2026/07/25
Extending the growing body of research on fun in the workplace, this article reports on a study examinining the relationship between fun and employee turnover. Specifically, this research focused on the influence of three forms of fun on turnover – fun activities, coworker socializing and manager support for fun. With a sample of 296 servers from 20 units of a national restaurant chain in the US, coworker socializing and manager support for fun were demonstrated to be significantly related to turnover. In addition, constituent attachment was found to mediate the relationship between each of the three forms of fun and turnover. This research highlights that not all types of fun are equal and demonstrates that one of the key means through which fun influences retention is by facilitating the development of high quality work relationships.