2008/12/22 by Michelle L. Meade, Timothy J. Nokes, Daniel G. Morrow +1 · 1 citation
Computer Science · Psychology · #Human-Automation Interaction and Safety #Speech and dialogue systems #Team Dynamics and Performance
paper · doi:10.1080/09658210802524240
openalex publication_date 2008/12/22 · openalex created_date 2025/10/10 · openalex updated_date 2026/07/29
The effect of expertise on collaborative memory was examined by comparing expert pilots, novice pilots, and non-pilots. Participants were presented with aviation scenarios and asked to recall the scenarios alone or in collaboration with a fellow participant of the same expertise level. Performance in the collaborative condition was compared to nominal group conditions (i.e., pooled individual performance). Results suggest that expertise differentially impacts collaborative memory performance. Non-experts (non-pilots and novices) were relatively disrupted by collaboration, while experts showed a benefit of collaboration. Verbal protocol analyses identified mechanisms related to collaborative skill and domain knowledge that may underlie experts' collaborative success. Specifically, experts were more likely than non-experts to explicitly acknowledge partner contributions by repeating back previously made statements, as well as to further elaborate on concepts in those contributions. The findings are interpreted according to the retrieval strategy disruption theory of collaborative memory and theories of grounding in communication.