1994/01/01 by Richard D. Lamm
Business, Management and Accounting · Economics, Econometrics and Finance · Health Professions · #Global Health Care Issues #Global Public Health Policies and Epidemiology #Healthcare Systems and Reforms
paper · doi:10.1017/s096318010000476x
openalex publication_date 1994/01/01 · openalex created_date 2025/10/10 · openalex updated_date 2026/07/23
The single greatest challenge facing managers in the developed countries of the world is to raise the productivity of knowledge and service workers. This challenge, which will dominate the management agenda for the next several decades, will ultimately determine the competitive performance of companies. Even more important, it will determine the very fabric of society and the quality of life of every industrialized nation. … Unless this challenge is met, the developed world will face increasing social tensions, increasing polarization, increasing radicalization, possibly even class war.