2025/07/29 by Senia Kalfa, Bora Kwon, Rea Prouska +1
Psychology · Social Sciences · #Knowledge Management and Sharing #Team Dynamics and Performance #Technostress in Professional Settings
paper · doi:10.1111/1748-8583.70006
openalex publication_date 2025/07/29 · openalex created_date 2025/10/10 · openalex updated_date 2026/07/30
ABSTRACT Employee voice research has traditionally focused on co‐located, synchronous work environments, overlooking how voice is evolving in remote and hybrid settings, now a widespread reality in the post‐pandemic workplace. In this conceptual paper, we examine how psychological, temporal, structural, and technological distance inherent in remote/ hybrid work create new barriers to employee voice. We explore the potential of digital platforms to bridge these barriers, while also highlighting how their limitations, especially when combined with remoteness, reshape both voice and silence. We make three key contributions. First, we argue that traditional direct voice mechanisms, built on assumptions of physical proximity and synchronous work, have significant limitations for remote/hybrid work contexts. In doing so, we extend voice scholarship by incorporating distance as a factor. Second, we problematise the boundaries between formal and informal voice that have shaped existing scholarship. Third, we contribute to the voice and silence literatures by identifying how digital voice architectures can unintentionally reinforce cultures of silence.