2019/02/07 by Stephen Deery, Deanna Kolar, Janet Walsh · 2 citations
Health Professions · Social Sciences · #Emotional Labor in Professions #Employment and Welfare Studies #Labor Movements and Unions
paper · doi:10.1177/0950017018817307
openalex publication_date 2019/02/07 · openalex created_date 2025/10/10 · openalex updated_date 2026/07/30
It has been argued in this journal that sociologists can make an important contribution to the understanding of why workers report feeling satisfied with their work, particularly where job quality is poor. Utilising a mixed method approach, this article explores how employees derive satisfaction from dirty work. The term ‘dirty work’ refers to tasks and occupations that are perceived as disgusting, distasteful or degrading. The research was conducted among workers specialising in the cleaning of abandoned social or public housing apartments in high crime areas in the UK and the USA. The study identifies a number of different mechanisms through which workers are able to make work both more satisfying and establish a sense of self-worth from the tasks they perform, even though dirt and physical taint are central to the job.