2002/04/25 by Karen Wey Smola, Charlotte D. Sutton · 5 citations
Business, Management and Accounting · Social Sciences · #Consumer Behavior in Brand Consumption and Identification #Job Satisfaction and Organizational Behavior #Work-Family Balance Challenges
paper · doi:10.1002/job.147
openalex publication_date 2002/04/25 · openalex created_date 2025/10/10 · openalex updated_date 2026/07/29
Abstract As we enter the new millennium and face the entrance of another generation of workers into the changing world of work, managers are encouraged to deal with the generational differences that appear to exist among workers. This paper revisits the issue of generational differences and the causes of those differences. Data were obtained from more than 350 individuals across the country who responded to a request to complete a survey. Current generational differences in worker values are analysed and the results are compared to a similar study conducted in 1974. Results suggest that generational work values do differ. To a lesser degree, the results suggest that work values also change as workers grow older. Finally, the results indicate an increasing desire among American workers to balance work and personal goals. This change in attitude was reflected even within the same cohort group. Copyright © 2002 John Wiley & Sons, Ltd.