2013/06/01 by Mouzhi Ge, Markus Helfert
Business, Management and Accounting · Decision Sciences · #Big Data and Business Intelligence #Competitive and Knowledge Intelligence #Data Quality and Management
paper · doi:10.1080/08874417.2013.11645651
openalex publication_date 2013/06/01 · openalex created_date 2025/10/10 · openalex updated_date 2026/07/26
A number of studies suggest that making correct decisions depends on high-quality information; how information quality affects decision-making is still not fully understood. Following the multi-dimensional view of information quality, this paper investigates the effects of information accuracy, completeness, and consistency on decision-making. Results show that information accuracy and completeness affect decision quality significantly. Although the effect of information consistency on decision quality appears to be non-significant, consistency of information may intensify the contribution of accuracy, indicating that information accuracy and consistency influence decision quality jointly.