2012/06/12 by Kimberly D. Pendell, Kimberly Pendell, Michael S. Bowman
Computer Science · #Mobile Learning in Education #Mobile and Web Applications #Usability and User Interface Design
paper · pdf · doi:10.6017/ital.v31i2.1913
openalex publication_date 2012/06/12 · openalex created_date 2025/10/10 · openalex updated_date 2026/07/23
To discover how a newly developed library mobile website performed across a variety of devices, the authors used a hybrid field and laboratory methodology to conduct a usability test of the website. Twelve student participants were recruited and selected according to phone type. Results revealed a wide array of errors attributed to site design, wireless network connections, as well as phone hardware and software. This study provides an example methodology for testing library mobile websites, identifies issues associated with mobile websites, and provides recommendations for improving the user experience.