2020/12/31 by Anna Jaskulska, Kinga Skorupska, Jaskulska, Anna +9 · 1 citation
Computer Science · Social Sciences · #AI in Service Interactions #Computers and Society (cs.CY) #FOS: Computer and information sciences #H.5.2 #H.5.m #Human-Computer Interaction (cs.HC) #Multimedia (cs.MM) #Technology Use by Older Adults
paper · pdf · doi:10.48550/arxiv.2012.15853
openalex publication_date 2020/12/31 · openalex created_date 2022/07/25 · openalex updated_date 2026/07/28
Voice User Interfaces (VUIs) owing to recent developments in Artificial Intelligence (AI) and Natural Language Processing (NLP), are becoming increasingly intuitive and functional. They are especially promising for older adults, also with special needs, as VUIs remove some barriers related to access to Information and Communications Technology (ICT) solutions. In this pilot study we examine interdisciplinary opportunities in the area of VUIs as assistive technologies, based on an exploratory study with older adults, and a follow-up in-depth pilot study with two participants regarding the needs of people who are gradually losing their sight at a later age.