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How Real Are Synthetic Therapy Conversations? Evaluating Fidelity in Prolonged Exposure Dialogues

2025/04/30 by BN, Suhas, Mattioli, Dominik, Abdullah, Saeed +3
#68T50 #Artificial Intelligence (cs.AI) #Computation and Language (cs.CL) #Computers and Society (cs.CY) #FOS: Computer and information sciences #H.3.1 #Human-Computer Interaction (cs.HC) #I.2.7

paper · doi:10.48550/arxiv.2504.21800

Abstract

Synthetic data adoption in healthcare is driven by privacy concerns, data access limitations, and high annotation costs. We explore synthetic Prolonged Exposure (PE) therapy conversations for PTSD as a scalable alternative for training clinical models. We systematically compare real and synthetic dialogues using linguistic, structural, and protocol-specific metrics like turn-taking and treatment fidelity. We introduce and evaluate PE-specific metrics, offering a novel framework for assessing clinical fidelity beyond surface fluency. Our findings show that while synthetic data successfully mitigates data scarcity and protects privacy, capturing the most subtle therapeutic dynamics remains a complex challenge. Synthetic dialogues successfully replicate key linguistic features of real conversations, for instance, achieving a similar Readability Score (89.2 vs. 88.1), while showing differences in some key fidelity markers like distress monitoring. This comparison highlights the need for fidelity-aware metrics that go beyond surface fluency to identify clinically significant nuances. Our model-agnostic framework is a critical tool for developers and clinicians to benchmark generative model fidelity before deployment in sensitive applications. Our findings help clarify where synthetic data can effectively complement real-world datasets, while also identifying areas for future refinement.

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