Detecting and Explaining Crisis

2017/05/26 by Rohan Kshirsagar, Kshirsagar, Rohan, Robert R. Morris +3
Computer Science · Psychology · #Computation and Language (cs.CL) #FOS: Computer and information sciences #Mental Health via Writing #Sentiment Analysis and Opinion Mining #Topic Modeling

paper · pdf · doi:10.48550/arxiv.1705.09585

openalex publication_date 2017/05/26 · openalex created_date 2025/10/10 · openalex updated_date 2026/07/28

Abstract

Individuals on social media may reveal themselves to be in various states of crisis (e.g. suicide, self-harm, abuse, or eating disorders). Detecting crisis from social media text automatically and accurately can have profound consequences. However, detecting a general state of crisis without explaining why has limited applications. An explanation in this context is a coherent, concise subset of the text that rationalizes the crisis detection. We explore several methods to detect and explain crisis using a combination of neural and non-neural techniques. We evaluate these techniques on a unique data set obtained from Koko, an anonymous emotional support network available through various messaging applications. We annotate a small subset of the samples labeled with crisis with corresponding explanations. Our best technique significantly outperforms the baseline for detection and explanation.

Citations

• Reasoning about Entailment with Neural Attention
• Learning Phrase Representations using RNN Encoder-Decoder for Statistical Machine Translation

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