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Optimal Dispatch in Emergency Service System via Reinforcement Learning

2020/10/15 by Hua, Cheng, Zaman, Tauhid
#FOS: Computer and information sciences #FOS: Electrical engineering #Machine Learning (cs.LG) #Systems and Control (eess.SY) #electronic engineering #information engineering

paper · doi:10.48550/arxiv.2010.07513

Abstract

In the United States, medical responses by fire departments over the last four decades increased by 367%. This had made it critical to decision makers in emergency response departments that existing resources are efficiently used. In this paper, we model the ambulance dispatch problem as an average-cost Markov decision process and present a policy iteration approach to find an optimal dispatch policy. We then propose an alternative formulation using post-decision states that is shown to be mathematically equivalent to the original model, but with a much smaller state space. We present a temporal difference learning approach to the dispatch problem based on the post-decision states. In our numerical experiments, we show that our obtained temporal-difference policy outperforms the benchmark myopic policy. Our findings suggest that emergency response departments can improve their performance with minimal to no cost.

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