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A Holistic Approach to E-Commerce Innovation: Redefining Security and User Experience

2025/09/15 by Mohammad Olid Ali Akash, Akash, Mohammad Olid Ali, Paramita Saha +1
Decision Sciences · #Cryptography and Security (cs.CR) #FOS: Computer and information sciences #Software Engineering (cs.SE) #Technology Adoption and User Behaviour

paper · pdf · doi:10.48550/arxiv.2509.11712

openalex publication_date 2025/09/15 · openalex created_date 2025/10/12 · openalex updated_date 2026/07/28

Abstract

In the modern, fast-moving world of e-commerce, many Android apps face challenges in providing a simple and secure shopping experience. Many of these apps, often enough, have complicated designs that prevent users from finding what they want quickly, thus frustrating them and wasting their precious time. Another major issue is that of security; with the limitation of payment options and weak authentication mechanisms, users' sensitive information can be compromised. This research presents a new e-commerce platform that responds to the above challenges with an intuitive interface and strong security measures. The platform makes online shopping easy with well-organized categories of products and a fast, efficient checkout process. It also gives priority to security by incorporating features such as Google authentication and SSL-secured payment gateways to protect user data and ensure secure transactions. This paper discusses how a focus on user-friendliness, security, and personalization steps up the game for e-commerce platforms, providing workable frameworks that match modern user needs and expectations. The findings show the e-commerce user experience can be remodelled by the platform, hence opening ways for future developments in that respect.

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