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On the Multi-turn Instruction Following for Conversational Web Agents

2024/02/23 by Yang Deng, Xuan Zhang, Deng, Yang +9 · 6 citations
Computer Science · #Artificial Intelligence (cs.AI) #Computation and Language (cs.CL) #FOS: Computer and information sciences #Mobile Agent-Based Network Management #Multi-Agent Systems and Negotiation

paper · pdf · doi:10.48550/arxiv.2402.15057

openalex publication_date 2024/02/23 · openalex created_date 2025/10/10 · openalex updated_date 2026/07/28

Abstract

Web agents powered by Large Language Models (LLMs) have demonstrated remarkable abilities in planning and executing multi-step interactions within complex web-based environments, fulfilling a wide range of web navigation tasks. Despite these advancements, the potential for LLM-powered agents to effectively engage with sequential user instructions in real-world scenarios has not been fully explored. In this work, we introduce a new task of Conversational Web Navigation, which necessitates sophisticated interactions that span multiple turns with both the users and the environment, supported by a specially developed dataset named Multi-Turn Mind2Web (MT-Mind2Web). To tackle the limited context length of LLMs and the context-dependency issue of the conversational tasks, we further propose a novel framework, named self-reflective memory-augmented planning (Self-MAP), which employs memory utilization and self-reflection techniques. Extensive experiments are conducted to benchmark the MT-Mind2Web dataset, and validate the effectiveness of the proposed method.

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