2009/08/05 by Brynn M. Evans, Evans, Brynn M., Ed H. +1
Computer Science · Physics and Astronomy · #Complex Network Analysis Techniques #FOS: Computer and information sciences #H.3.3 #H.5.2 #H.5.3 #Human-Computer Interaction (cs.HC) #Information Retrieval (cs.IR) #Information Retrieval and Search Behavior #Mobile Crowdsensing and Crowdsourcing
paper · pdf · doi:10.48550/arxiv.0908.0595
openalex publication_date 2009/08/05 · openalex created_date 2025/10/10 · openalex updated_date 2026/07/28
Search engine researchers typically depict search as the solitary activity of an individual searcher. In contrast, results from our critical-incident survey of 150 users on Amazon's Mechanical Turk service suggest that social interactions play an important role throughout the search process. Our main contribution is that we have integrated models from previous work in sensemaking and information seeking behavior to present a canonical social model of user activities before, during, and after search, suggesting where in the search process even implicitly shared information may be valuable to individual searchers.