2025/12/23 by Ziyi Zhu, Olivier Tieleman, Zhu, Ziyi +11
Computer Science · Psychology · #Computation and Language (cs.CL) #Digital Mental Health Interventions #FOS: Computer and information sciences #Speech and dialogue systems #Topic Modeling
paper · doi:10.48550/arxiv.2512.20773
openalex publication_date 2025/12/23 · openalex created_date 2025/12/26 · openalex updated_date 2026/07/28
Realistic user simulation is crucial for training and evaluating multi-turn dialogue systems, yet creating simulators that accurately replicate human behavior remains a significant challenge. An effective simulator must expose the failure modes of the systems under evaluation. This work introduces Direct Iterative Adversarial Learning (DIAL), an adversarial framework that iteratively enhances user simulator realism through a competitive dynamic between a generator (user simulator) and a discriminator. When applied to mental health support, a domain characterized by diverse failure types and a critical dependence on realistic user behavior for failure detection, DIAL restores lexical diversity diminished by supervised fine-tuning and drastically reduces discriminator accuracy. The resulting simulator exhibits a strong correlation between simulated and real failure occurrence rates while maintaining low distributional divergence of failure modes. These findings indicate that DIAL is a promising method for developing realistic user simulators in multi-turn dialogue, facilitating reliable and cost-effective system evaluation prior to deployment.