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Audio-Visual Understanding of Passenger Intents for In-Cabin Conversational Agents

2020/07/08 by Okur, Eda, Kumar, Shachi H, Sahay, Saurav +1 · 1 citation
#Computation and Language (cs.CL) #FOS: Computer and information sciences

paper · doi:10.48550/arxiv.2007.03876

Abstract

Building multimodal dialogue understanding capabilities situated in the in-cabin context is crucial to enhance passenger comfort in autonomous vehicle (AV) interaction systems. To this end, understanding passenger intents from spoken interactions and vehicle vision systems is a crucial component for developing contextual and visually grounded conversational agents for AV. Towards this goal, we explore AMIE (Automated-vehicle Multimodal In-cabin Experience), the in-cabin agent responsible for handling multimodal passenger-vehicle interactions. In this work, we discuss the benefits of a multimodal understanding of in-cabin utterances by incorporating verbal/language input together with the non-verbal/acoustic and visual clues from inside and outside the vehicle. Our experimental results outperformed text-only baselines as we achieved improved performances for intent detection with a multimodal approach.

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