2016/06/05 by Jiwei Li, Li, Jiwei, Will Monroe +9 · 61 citations
Computer Science · #AI in Service Interactions #Computation and Language (cs.CL) #FOS: Computer and information sciences #Speech and dialogue systems #Topic Modeling #cs.CL
paper · pdf · doi:10.48550/arxiv.1606.01541
openalex publication_date 2016/06/05 · arxiv created 2016/09/29 · arxiv updated 2016/09/30 · openalex created_date 2025/10/10 · openalex updated_date 2026/07/28
Recent neural models of dialogue generation offer great promise for generating responses for conversational agents, but tend to be shortsighted, predicting utterances one at a time while ignoring their influence on future outcomes. Modeling the future direction of a dialogue is crucial to generating coherent, interesting dialogues, a need which led traditional NLP models of dialogue to draw on reinforcement learning. In this paper, we show how to integrate these goals, applying deep reinforcement learning to model future reward in chatbot dialogue. The model simulates dialogues between two virtual agents, using policy gradient methods to reward sequences that display three useful conversational properties: informativity (non-repetitive turns), coherence, and ease of answering (related to forward-looking function). We evaluate our model on diversity, length as well as with human judges, showing that the proposed algorithm generates more interactive responses and manages to foster a more sustained conversation in dialogue simulation. This work marks a first step towards learning a neural conversational model based on the long-term success of dialogues.