2025/09/16 by Wingren, Mattias, Andersson, Sören, Rosenberg, Sara +4
#FOS: Computer and information sciences #Robotics (cs.RO)
paper · doi:10.48550/arxiv.2509.13378
We present the use of two methods we believe warrant more use than they currently have in the field of human-robot interaction: role-play and Hierarchical Task Analysis. Some of its potential is showcased through our use of them in an ongoing research project which entails developing a robot application meant to assist at a community pharmacy. The two methods have provided us with several advantages. The role-playing provided a controlled and adjustable environment for understanding the customers' needs where pharmacists could act as models for the robot's behavior; and the Hierarchical Task Analysis ensured the behavior displayed was modelled correctly and aided development through facilitating co-design. Future research could focus on developing task analysis methods especially suited for social robot interaction.