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SAGEval: The frontiers of Satisfactory Agent based NLG Evaluation for reference-free open-ended text

2024/11/25 by Reshmi Ghosh, Tianyi Yao, Ghosh, Reshmi +13 · 1 citation
Computer Science · #Advanced Text Analysis Techniques #Computation and Language (cs.CL) #FOS: Computer and information sciences #Multiagent Systems (cs.MA) #Speech and dialogue systems #Topic Modeling

paper · pdf · doi:10.48550/arxiv.2411.16077

openalex publication_date 2024/11/25 · openalex created_date 2025/10/10 · openalex updated_date 2026/07/28

Abstract

Large Language Model (LLM) integrations into applications like Microsoft365 suite and Google Workspace for creating/processing documents, emails, presentations, etc. has led to considerable enhancements in productivity and time savings. But as these integrations become more more complex, it is paramount to ensure that the quality of output from the LLM-integrated applications are relevant and appropriate for use. Identifying the need to develop robust evaluation approaches for natural language generation, wherein references/ground labels doesn't exist or isn't amply available, this paper introduces a novel framework called "SAGEval" which utilizes a critiquing Agent to provide feedback on scores generated by LLM evaluators. We show that the critiquing Agent is able to rectify scores from LLM evaluators, in absence of references/ground-truth labels, thereby reducing the need for labeled data even for complex NLG evaluation scenarios, like the generation of JSON-structured forms/surveys with responses in different styles like multiple choice, likert ratings, single choice questions, etc.

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