2021/07/20 by Rogier van de Wetering, van de Wetering, Rogier, Johan Versendaal +1
Business, Management and Accounting · Health Professions · Medicine · #Artificial Intelligence in Healthcare and Education #Big Data and Business Intelligence #Computers and Society (cs.CY) #Electronic Health Records Systems #FOS: Computer and information sciences #J.3 #K.4 #K.6 #Quality and Safety in Healthcare
paper · pdf · doi:10.48550/arxiv.2107.09419
openalex publication_date 2021/07/20 · openalex created_date 2025/10/10 · openalex updated_date 2026/07/28
There is a limited understanding of IT's role as a crucial enabler of patient\nagility and the department's ability to respond to patient's needs and wishes\nadequately. This study's objective is to contribute to the insights of the\nvalidity of the hypothesized relationship between IT resources, practices and\ncapabilities, and hospital departments' knowledge processes and the\ndepartment's ability to adequately sense and respond to patient needs and\nwishes, i.e., patient agility. This study conveniently sampled data from 107\nclinical hospital departments in the Netherlands and uses structural equation\nmodeling for model assessment. IT ambidexterity positively enhances the\ndevelopment of a digital dynamic capability. Likewise, IT ambidexterity also\npositively impacts the hospital department's knowledge processes. Both digital\ndynamic capability and knowledge processes positively influence patient\nagility. IT ambidexterity promotes taking advantage of IT resources and\nexperiments to reshape patient services and enhance patient agility.\n